the carphone warehouse review

Carphone Warehouse Review

Carphone Warehouse Review – The Carphone Warehouse provides an impressive selection of mobile phones and accessories, pay monthly plans, PAYG phone deals and one year warranties on its products.

Charles Dunstone founded his company in 1993 and quickly saw it expand with digital technology’s introduction. Additionally, pre-payment packages without credit checks helped fuel this rapid expansion.

Customer service

Carphone Warehouse is a leading retailer in the mobile phone industry that provides customers with an extensive selection of products and services. Renowned for exceptional customer service and with deals that cater to any budget, customers can take advantage of Carphone Warehouse’s repair service for quick fixes to their phones.

Customers can reach the Carphone Warehouse customer service team through email, phone, or live chat. Carphone Warehouse takes customer feedback seriously and strives to improve its services accordingly.

Carphone Warehouse provides an attractive trade in scheme for most handsets, meaning if you’re upgrading, you could get some decent cash for your old device. In addition, their upgrade checker tool on their website helps determine if you are eligible for a new phone as well as upgrade possibilities with existing networks.


Carphone Warehouse offers some of the most attractive phone and mobile service deals around, from best sellers to various network tariffs with double data offers and even free gifts! Plus they have upgrade and SIM-only specials as well as a money-saving trade-in service!

Price Promise on all new pay monthly contracts and upgrades provided within 14 days if a cheaper upgrade can be found elsewhere, providing another means of saving when switching networks.

Carphone Warehouse offers some of the latest phones at a very reasonable cost, through either PAYG or SIM-only plans, or contracts that combine broadband access, tablet use and accessories discounts.

Furthermore, customers returning phones within days after purchase have given them back as many are in almost mint condition! Carphone Warehouse also stocks an excellent range of refurbished phones; these phones have been returned by buyers who later changed their minds – these come back from customers and often make great bargains!


Carphone Warehouse offers an exceptional returns policy to UK shoppers. Alongside refunds and exchange/upgrade services within 14 days, you can return products at any of their stores or by mail; all packaging must be intact with all accessories; data must also be erased off device prior to returning it – top-up purchases bought in-store are unfortunately not eligible due to hygiene reasons.

Carphone Warehouse provides excellent value when it comes to minutes, texts and data plans; however, before making your final decision it’s advisable to conduct research into other providers offering similar products for less. Also make sure if cancelling at end of agreement if required is timely done


Carphone Warehouse is an esteemed mobile phone retailer offering an array of products and services. Their customer service is outstanding and they have earned themselves a solid track record for providing top-quality mobile solutions – such as iPhone or Android phones! For all of your phone needs, Carphone Warehouse should be your first stop!

Carphone Warehouse takes feedback seriously, always striving to enhance their services. Their team provides multiple contact methods including email, telephone and live chat – they look forward to hearing your suggestions!

If you have an issue with Carphone Warehouse, Voxya provides an easy and accessible way for you to reach out directly. Resolver can also help British consumers better understand their rights as consumers by connecting them directly to contacts around the country including ombudsmen and regulators who may help find resolution.

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